icon

CONTACT OUR FRIENDLY STAFF FOR ENQUIRIES VIA PHONE 1300 265 812 OR LIVE CHAT

Privacy Policy for Wellsons

At Wellsons, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and manage your personal information. We value your trust and are dedicated to maintaining a respectful relationship with you by handling your personal information responsibly and in accordance with Australian law.

Collection of Personal Information

We primarily collect information directly from you, but also through various interactions such as:

  • Website usage
  • Communications via phone, email, live chat, or in person
  • Transactions, registrations, applications, or reviews involving our products or services
  • Social media interactions
  • Employment-related processes
  • Third-party sources with your consent, such as social media platforms or referees during recruitment

The types of information we collect include your name, address, contact details, age, date of birth, gender, social media information, and employment-related details. We also gather non-personal data like shopping preferences and marketing choices to enhance your experience with Wellsons.

Use of Personal Information

Our primary goal in collecting personal information is to provide you with our products and services. This includes:

  • Processing transactions and communicating offers
  • Responding to inquiries and providing customer support
  • Marketing Wellsons products and services
  • Complying with legal obligations and preventing fraud
  • Assessing employment suitability for potential employees

Disclosure of Personal Information

We may share your information with:

  • Employees, contractors, and service providers
  • Suppliers and brands for order fulfillment
  • IT administrators, couriers, payment gateways
  • Professional advisors like accountants and lawyers
  • Employment agencies for recruitment purposes
  • Third-party businesses for marketing, under strict contractual agreements

We do not sell or share your information outside of these outlined purposes.

Accessing and Updating Your Information

We primarily collect information directly from you, but also through various interactions such as:

  • Website usage
  • Communications via phone, email, live chat, or in person
  • Transactions, registrations, applications, or reviews involving our products or services
  • Social media interactions
  • Employment-related processes
  • Third-party sources with your consent, such as social media platforms or referees during recruitment

The types of information we collect include your name, address, contact details, age, date of birth, gender, social media information, and employment-related details. We also gather non-personal data like shopping preferences and marketing choices to enhance your experience with Wellsons.

Computer Data and Cookies

Our servers collect device and browser information, like IP addresses and browsing statistics, to enhance your online experience. Cookies are used to maintain browsing sessions and remember preferences, but you can control their use through your browser settings.

Unsubscribing from Communications

Our servers collect device and browser information, like IP addresses and browsing statistics, to enhance your online experience. Cookies are used to maintain browsing sessions and remember preferences, but you can control their use through your browser settings.

Security Measures

We use advanced security measures, including SHA256 encryption, to protect your personal information. Access within our organization is restricted, and we only partner with third-party services that meet our security standards.

SMS Services

We use SMS for order updates, marketing offers, and review requests. Your consent for SMS messaging will not be shared with third parties, except for enabling our text messaging program.

Policy Updates

We may update this policy periodically to reflect improvements in our service. This policy was last updated on [15/01/23].

Policy Breaches

If you believe your privacy has been breached, please contact us at privacy@wellsons.com.au, and we will address your concerns promptly.

BACK TO TOP