Product: Chica Close-Coupled Suite
Product Features:

  • Rimless hygienic flush
  • Large, easy-push chrome flush buttons
  • UF quick release, soft close seat
  • High quality, R&T flush mechanism
  • Top or bottom inlets:
    – Left top inlet
    – Left OR right bottom inlet
  • Can be installed as P-Trap, S-Trap or Skew Trap (left or right)

Available as P-Trap or S-Trap:

  • P-Trap
  • S-Trap 90-160
  • S-Trap 160-230
  • Skew Trap

WELS and Watermark

  • WELS 4 Star rated, 4.5L/3L (3.3L average flush)
  • WELS Registration:  L05577


Warranty on toilet suites for domestic use: 

  • Ceramic replacement parts or products: 5 years
  • R&T Concealed cisterns tanks replacement parts or products: 5 years 
  • R&T Concealed cisterns (Inlet & Outlet valves): 3 years replacement / 1 year labour 
  • Seat Hinges replacement parts or products: 1 year 
  • Link and flush pipes replacement parts or products: 1 year 
  • Button Assembly replacement parts or products: 1 year 

Warranty on toilet suites for commercial use: 

  • Ceramic replacement parts or products: 3 years
  • R&T Concealed cisterns tanks replacement parts or products: 5 years 
  • R&T Concealed cisterns (Inlet & Outlet valves): 1 years replacement / 1 year labour 
  • Seat Hinges replacement parts or products: 1 year 
  • Link and flush pipes replacement parts or products: 1 year 
  • Button Assembly replacement parts or products: 1 year 

Warranty conditions: 

  • The installation has been carried out by a licensed plumber in accordance with the plumbing code of Australia 
  • All maintenance and adjustments to the product after the installation have been carried out by a licensed plumber 
  • No additives have been introduced into the cistern tank 
  • Only mild household detergents and soft (non-abrasive) cloth has been used to clean the product
  • All goods of substandard quality manufacture (excluding imperfections permitted within AS1976 - Vitreous China used in Sanitary Applications) will be credited and replaced by Fienza when advised within the warranty period, subject to prior inspection and agreement 
  • Proof of purchase is required for warranty claims

Warranty limitations 

To the extent permitted under the Trade Practices Act and other relevant legislations, Fienza's liability is limited to: 

  • The cost of replacing the goods 
  • The cost of obtaining equivalent goods 
  • The cost of having the goods repaired 
  • Fienza is not responsible for any lack of operation or performance of goods (or any loss or damage) where goods are used or adapted for with other goods not supplied by Fienza 
  • It is the responsibility of the customer and the installer before installation to ensure all correct and free of obvious visible faults 
  • Fienza is not responsible for the labour and rectification cost incurred in the above circumstances

All products manufactured by Fienza are of the uppermost standard and are in accordance with Australian Consumer Law. Fienza offers a warranty period on products from the date of purchase and that the products are free from defects in materials and workmanship, subject to the terms and conditions detailed on their website.

For further enquiries regarding the after-sale and service, you can contact Fienza directly on 07 3490 6700 for assistance. 

Customer Reviews

Based on 1 review
Fienza Chica Close-Coupled Suite

Quality product and definitely value for money.

Returns & Refunds

Wellsons understands errors occur at times and we aim to make the return or exchange process simple. Goods in original condition free of defect or damage will be accepted for return within 30 days from date of purchase, returned in original packaging and in resalable condition. Wellsons will refund, repair, replace or exchange products in accordance with our Warranty, Returns & Refund Conditions. Excludes items that are defective or may have a manufacturers fault and covered under the manufacturer's warranty conditions. 

In the event we make an error Wellsons will despatch correct product(s) free of charge ASAP and coordinate with you collection and return of incorrect goods to our distribution warehouse. Return freight cost will be paid by Wellsons. Where applicable a refund, replacement or exchange will be promptly processed upon goods being received to our distribution warehouse.

In the event purchaser has made an order error, Wellsons will refund, replace or exchange products only in resalable condition free of defect or damage in original packaging within 30 days of purchase date. A 20% restocking fee will be incurred on the product. Return shipping and Re delivery freight costs will be incurred and organised by purchaser. It is the purchasers responsibility to ensure that goods are returned safely to us. We take no responsibility for products lost in transit by senders transport provider. Once goods have been received at our distribution warehouse and inspected, refunds will be processed promptly via same payment method selected for original purchase.

Products installed by unlicensed persons or non defective products that have been installed will not be accepted for return. Toilet seats, seat hinges and toilet seat buffer kits will not be accepted for return if not in original packaging for Health & Safety reasons, or if products have been in part or fully installed. Gas & Electrical appliances will not be accepted for return where goods have been removed from original packaging or have been in part or fully installed. Excludes products that may be defective or covered under manufactures warranty conditions. 

A 30 day limitation applies from date of purchase for return requests. Returns will not be issued or considered without original proof of purchase from Wellsons. Wellsons at its discretion may apply handling fees where products require re packaging. Products where free shipping was provided, Wellsons at its discretion may deduct initial freight costs incurred from refund amount

Goods that can not be returned 

Custom vanity units, mirrors, shaving cabinets are made to order so once your order is confirmed these cannot be returned or refunded.

We are not able to accept returns of any kind once you have attempted to install or use the product. All refunds and returns need to be inspected by a member of our team before a new product is sent or a refund is made. 

Returns Address: 

Unit 1, 2-10 Claremont Ave

Greenacre NSW 2190 

If a product is marked as

  • Instant Ship / Direct Ship : items will be despatched within 24 hours - however in some circumstances there maybe a slight delays.
  • Standard Ship: generally arrive within 2-5 days into our Sydney warehouse and we will despatch it once it is received. 
  • Custom Ship: The product is custom made shipping depends on manufacturing lead time. 

For faster shipping methods or split delivery methods please contact our team sales@wellsons.com.au

Got a project? Need custom quote? Have a product question?

Our Renovation Specialist are here to help today!
Submit an enquiry now!

Customer Also Purchased

Similar Products

Recently Viewed Products

Fienza Chica Close-Coupled Suite
$380.00 $415.00
SKU: k0123P
Trap Type:
- +
Add to Cart See Full Product