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Product: Heated Vertical Towel Rail 

Dimensions: 180mm (W) x 120mm (D) x 1200mm (H) 
Product Features: 

  • 2 Rails  
  • Option to choose a style  from stainless steel, Brushed Nickel, Matte Black, Gunmetal Grey, Brushed Gold 
    • Concealed wiring adaptor for heated 
    • Accommodate up to 4 towels 
    • All rails are 201-grade stainless steel 
    • The V2 is connected from bottom right rail
    • 1.5metre of Flex is provided as are all the components required for concealled Wiring. 
    • 3 pin plug is also fitted 

     Specification Sheet 

    Height 1200mm 
    Width 180mm 
    Depth120mm 
    Weight 4kg 
    Watts 40 
    Supply230/240 Volts a.c 50HZ
    Concealed Wiring AdaptorYes
    Running Costs Per Hr Approx.


    Installation Guide
    For Hotwire Vertical Towel Rail Installation manual

    Warranty 

    Towel rails: 5 years 

    All products manufactured by Hotwire Heating are of the uppermost standard and are in accordance with Australian Consumer Law.  Hotwire Heating offers a warranty period on products from the date of purchase and that the products are free from defects in materials and workmanship, subject to the terms and conditions detailed on their website.

    Additional information regarding warranty is available here

    For further enquiries regarding the after-sale and service, you can contact  Hotwire Heating directly on 1300 468 947 for assistance. 

    Customer Reviews

    Based on 3 reviews
    67%
    (2)
    33%
    (1)
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    J
    Jake M.
    Hotwire Heated Vertical Towel Rail

    I'm extremely pleased with the performance and quality of this towel rail, highly recommended.

    P
    Pasqualino Candiloro
    Hotwire Heated Vertical Towel Rail

    Great service

    C
    Colin Helsen
    Hotwire Heated Vertical Towel Rail

    Awesome product

    Returns & Refunds

    Wellsons understands errors occur at times and we aim to make the return or exchange process simple. Goods in original condition free of defect or damage will be accepted for return within 30 days from date of purchase, returned in original packaging and in resalable condition. Wellsons will refund, repair, replace or exchange products in accordance with our Warranty, Returns & Refund Conditions. Excludes items that are defective or may have a manufacturers fault and covered under the manufacturer's warranty conditions. 

    In the event we make an error Wellsons will despatch correct product(s) free of charge ASAP and coordinate with you collection and return of incorrect goods to our distribution warehouse. Return freight cost will be paid by Wellsons. Where applicable a refund, replacement or exchange will be promptly processed upon goods being received to our distribution warehouse.

    In the event purchaser has made an order error, Wellsons will refund, replace or exchange products only in resalable condition free of defect or damage in original packaging within 30 days of purchase date. A 20% restocking fee will be incurred on the product. Return shipping and Re delivery freight costs will be incurred and organised by purchaser. It is the purchasers responsibility to ensure that goods are returned safely to us. We take no responsibility for products lost in transit by senders transport provider. Once goods have been received at our distribution warehouse and inspected, refunds will be processed promptly via same payment method selected for original purchase.

    Products installed by unlicensed persons or non defective products that have been installed will not be accepted for return. Toilet seats, seat hinges and toilet seat buffer kits will not be accepted for return if not in original packaging for Health & Safety reasons, or if products have been in part or fully installed. Gas & Electrical appliances will not be accepted for return where goods have been removed from original packaging or have been in part or fully installed. Excludes products that may be defective or covered under manufactures warranty conditions. 

    A 30 day limitation applies from date of purchase for return requests. Returns will not be issued or considered without original proof of purchase from Wellsons. Wellsons at its discretion may apply handling fees where products require re packaging. Products where free shipping was provided, Wellsons at its discretion may deduct initial freight costs incurred from refund amount

    Goods that can not be returned 

    Custom vanity units, mirrors, shaving cabinets are made to order so once your order is confirmed these cannot be returned or refunded.

    We are not able to accept returns of any kind once you have attempted to install or use the product. All refunds and returns need to be inspected by a member of our team before a new product is sent or a refund is made. 

    Returns Address: 

    Unit 1, 2-10 Claremont Ave

    Greenacre NSW 2190 

    If a product is marked as

    • Instant Ship / Direct Ship : items will be despatched within 24 hours - however in some circumstances there maybe a slight delays.
    • Standard Ship: generally arrive within 2-5 days into our Sydney warehouse and we will despatch it once it is received. 
    • Custom Ship: The product is custom made shipping depends on manufacturing lead time. 

    For faster shipping methods or split delivery methods please contact our team sales@wellsons.com.au

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